Privacy Policy

Privacy Policy for Boulder Psychosis Therapy

Introduction

Welcome to Boulder Psychosis Therapy’s online presence at http://boulder-psychosis-therapy.denvermentalhealthcare.com (hereinafter referred to as “our website” or “we”). We are dedicated to maintaining a safe and secure environment for our users, and protecting your privacy is of utmost importance to us. This Privacy Policy outlines the ways in which we collect, utilize, and safeguard your personal information in adherence to international data protection regulations, including PIPEDA (Canada), Law 25 (Quebec), GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and more.

Scope

This policy covers all aspects of our website, including but not limited to:

Processing Activities

This policy is designed to guide you on how we interact with users and handle their data:

  • Account Creation: When you sign up as an authorized user on our platform, we collect account information such as your name, contact details, and login credentials.
  • Transactions: If you make purchases or payments through our services, financial and payment data is processed securely.
  • Communication: We may reach out to you via emails, calls, or SMS for newsletters, updates, or support, and this communication can be tracked.
  • Website Usage: Visiting our website allows us to collect data about your browsing behavior and preferences.

Personal Data Collection

We gather various types of personal information to enhance user experiences and improve our services:

Account and Profile Information:

  • Full name
  • Contact details (email, phone)
  • User IDs or usernames
  • Passwords (hashed and salted for security)

Payment and Financial Details:

  • Credit/debit card numbers (encrypted)
  • Expiry dates
  • Billing addresses
  • Payment transaction records

Purchase History:

  • Products or services purchased
  • Purchase amounts and dates
  • Delivery or service preferences

Mobile Device Identifiers:

  • Unique device identifiers, IP addresses, and mobile network information.
  • We use these for analytics and improving app functionality.

Location Data:

  • Geographic coordinates from your device when using location-based services.
  • This helps us provide personalized content and services.

Feedback and Reviews:

  • User-submitted comments, ratings, or reviews.
  • We use this to improve our products and services.

Social Media Information:

  • If you connect our services to social media accounts, we may access your public profile information.

Product Interaction Data:

  • Interactions with our online products, including features used, content viewed, and preferences set.

Cookies and Tracking Technologies

We employ cookies and similar technologies for various purposes:

  • Strictly Necessary: These ensure basic functions like login, session management, and website navigation work correctly.
  • Preference Cookies: Remember your preferences, such as language settings or font size, to enhance user experience.
  • Analytics Cookies: Help us understand how users interact with our site, providing insights for improvement.

Users can control non-essential cookies through our built-in Cookie Manager, offering transparency and choice.

Data Retention and Deletion

We follow strict data retention policies:

  • Personal Data is retained as long as necessary for the fulfillment of the purposes for which it was collected, plus an additional period to comply with legal obligations.
  • Once the retention period expires or when data is no longer needed, we securely delete or anonymize your information.

Security Measures

Boulder Psychosis Therapy has implemented robust security practices:

  • Data Encryption: All sensitive data, both at rest and in transit, is encrypted using industry-standard protocols.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict data protection standards.
  • Access Controls: Our systems have access controls to ensure only authorized personnel can access confidential information.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not intentionally collect or store personal information from children, and we discourage them from providing any such data without parental consent.

Your Data Rights (Based on Location)

Depending on your country of residence, you have specific rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Have inaccuracies in your data corrected or updated.
  • Erasure/Right to be Forgotten: Ask for the deletion of your data when no longer necessary.
  • Restriction: Limit our processing of your data under certain circumstances.
  • Data Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to or contest the use of your data for specific purposes.
  • Non-Discrimination: Be free from biased treatment based on your exercise of data rights.

To exercise these rights, please contact our privacy team through the details provided below. We will respond within the legally mandated timeframe.

Changes to Privacy Policy

We reserve the right to update this policy at any time. Any modifications will be reflected on this page with an updated effective date. We encourage users to review this policy periodically to stay informed about how we protect your personal information.

Contact Us

For privacy-related inquiries, unsubscribe requests, or feedback, please reach out to:

Email: [email protected]
Address: [Privacy Team Contact Address]

We appreciate your trust in us regarding your personal data, and we are dedicated to maintaining transparency and security throughout our operations.